Posted: August 15th, 2022

Operations improvement plan 2500 words report

Operations improvement plan
Format: 2500 words report (+10% tolerance)
Note: All written assessments should be submitted as Word files (.docx) (Word is available from your AIB Office 365 account)
Background
Following your analysis in the first assessment, it is now time to think about how to take the operations into the next stage of the Hayes and Wheelwright Four Stage model and make it a means to deliver superior value to customers.
Overall, your report critically analyses and evaluates one process (or operation) in an organisation and proposes two well-justified recommendations for improvement. The organisation can be the one you worked on for the first assessment, or can be any other organisation from service, not-for-profit, public, manufacturing, etc. you are familiar with.
Specifically, you need to:
• Clearly describe the selected process (or operation) so that the reader can clearly understand it. Please ensure you present a process (or network) map to support your discussion. If the process is large, you may focus on only a part of it, i.e. delimit the scope.
• Clearly describe the selected process (or operation) and its characteristics so that the reader can clearly understand it. If the process or operation is large, you may focus on only a part of it (i.e., delimit the scope).
• Critically analyse and evaluate the selected process (or operation) using relevant operations management principles taught in any two of the following topics:
•
o Process design (Assignment help – Discussed in Week 3)
o Supply chain management (Assignment help – Discussed in Week 4)
o Lean synchronisation (Assignment help – Discussed in Week 4)
o Risk and resilience (Assignment help – Discussed in Week 6)
o Sustainability (Assignment help – Discussed in Week 6)
o Digital transformation and Industry 4.0 (Assignment help – Discussed in Week 7)
• Based on your analysis and evaluation, propose and justify two recommendations—one for each selected topic—that can take the operations to the next stage of the Hayes and Wheelwright Four Stage model.
Requirements
The required word length for this assessment is 2500 words (+ 10% before penalty applies).
• In terms of structure, presentation and style you are normally required to use:
o AIB standard report format
o AIB preferred Microsoft Word settings
o author-date style referencing (which includes in-text citations and a reference list)
These requirements are detailed in the AIB Style Guide.
• You are required to use at least 6-12 references for this report.
• All references must be from credible sources such as recent academic articles, books, industry magazines, and company documents.
• Your grade will be adversely affected if your assignment contains no/poor citations and/or reference list and if your assignment word length is beyond the allowed tolerance level (see Assessment Policy available on AIB website).
Grading criteria and feedback
Your assessment will be marked according to the following grading criteria:
• Criterion 1: Extent to which question is addressed (20%)
• Criterion 2: Advanced understanding of operations management principles, frameworks, and contemporary topics (25%)
• Criterion 3: Critical reflection and application of principles, frameworks, and contemporary topics to develop well-justified, practical, and innovative recommendations (45%)
• Criterion 4: Communication, structure, and language (5%)
• Criterion 5: Referencing (5%)

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