Posted: March 1st, 2023

SHu QSO690 Term paper

QSO 690: Term Paper: Guidelines and Rubric

Overview
The goal of this final paper is provide you the opportunity to apply
the knowledge of Management Science acquired in this program to produce an Operations Paper, Issue Paper, or Application Paper.
§ Operations Paper (In-depth study of the management of operations in
a particular manufacturing or service unit)
Select a manufacturing unit such as the
Osram Sylvania plant in Manchester or select any service unit such as the Bank
of America branch in Hooksett. Make an in-depth study of any or all aspects of
operations in the selected manufacturing/service unit. Use first-hand data
collected personally and/or secondary data from the Internet, books, and
articles from reputed journals. The primary focus of the paper should be the
management of operations at the selected manufacturing/service unit. You must
include your own critical analysis and comments throughout the paper and
recommendations for improvement.
§ Issue Paper (In-depth study of an issue related to management of
operations)
The research paper would be on an issue
related to management of operations such as Comparison between ISO 9000 and ISO
14000 Standards or managing quality in healthcare organizations. It can be
based on first-hand data collected personally and/or secondary data, Internet,
books and articles from reputed journals. The paper should include examples
from real companies and your own analysis and comments throughout the paper.
§ Application Paper (Application of the concepts and techniques of
management of operations to a real system or problem)
The application problem would involve
application of the concepts and techniques of the management of operations to a
real problem or system. The application paper would start out with the clear
description of the problem or system. It would then go on to data collection
about the problem or system and the application of appropriate concepts and
techniques of management of operations. The paper would conclude with
practicable recommendations for the solution/ alleviation of the problem or
improvements to the system.

Objectives
The
purpose of this paper is to challenge students to apply the knowledge of
Management Science acquired during the course to a realistic situation.Based on the knowledge obtained in this
course and previous course work, students will examine and conduct an in-depth analysis of the application of the concepts and techniques of service
management to a real service.

Main
Elements
The main body of the
term paper (excluding cover page, executive summary, table of contents,
appendices and references) should be about eight to ten pages length, 12 point
Times Roman font and double-spaced. The written paper will be due during the
final week. The final week will be devoted to discussing the term papers
prepared by the class.
For Your Information
·
You can use the Internet to download full text articles from various
periodicals for free from Shapiro library website. Go to the Southern New
Hampshire University website www.snhu.edu, click on library, and then click on
the Electronic Resources link. You will require the fourteen digit barcode from
your student ID to login.
·
As a student you are eligible to buy software at greatly reduced
academic prices. Contact the University bookstore in Manchester or any big
computer vendor and ask for academic prices for software.
Format
Milestone 1: Submit
Term Paper Proposal
In 5-5
Term Paper: Milestone 1, you will submit a one page proposal for your term
paper. This assignment is not graded, but will provide feedback and guidance
for the Term Paper due in Module Ten.

Milestone 2: Submit
Final Term Paper
In 10-4
Term Paper Submission: Milestone 2, you will submit the Term Paper to your
instructor for grading.The format should be meet the requirements specified
above. The graded assignment is worth 325 points.

Rubric

Critical
Elements

Exemplary

Proficient

Needs
Improvement

Not
Evident

Value

Background

Provides
a comprehensive overview of concepts and techniques of service management
(9-10)

Provides
a good overview of concepts and techniques of service management

(8)

Briefly
describes background information on concepts and techniques of service
management
(7)

Fails
to provide background information on concepts and techniques of service
management
(0-6)

10

Identification
of Problem

Highlights key points including the
identified issue(s). Presents a well-definedcontext
from a multiple perspectives
(9-10)

Highlights
key points of the identified issue(s)Attempts to define
the context from multiple perspectives
(8)

Briefly
highlights key points of the identified issue(s)

(7)

Fails tohighlight key points of the identified issue(s)

(0-6)

10

Analysis/Critical
Thinking

Provides
an in-depth analysis of the problems and strategy from multiple perspective
(18-20)

Analyzes the problems and strategy

(16-17)

Attempts to analyzethe problems and
strategy

(14-15)

Fails
to analyze the problems and strategy

(0-13)

20

Recommendation/Action
Plan

Offers extensive alternative solutions via
plan of action by applyingrespective theories
(18-20)

Offersextensive alternative
solutions via plan of action

(16-17)

Attempts to offer analternative
solution plan of action
(14-15)

Fails to offer analternative
solution plan of action

(0-13)

20

Mechanics

No errors related to organization,
grammar, and style.
(9-10)

Minor errors related to organization,
grammar, and style.
(8)

Some errors related to organization,
grammar, and style.
(7)

Major errors related to organization,
grammar, and style.
(0-6)

10

Help write my thesis – APA
Citation

All sources
(information and graphics) are accurately documented in Help write my thesis – APA format.

(9-10)

All sources
(information and graphics) are accurately documented, but many are not in Help write my thesis – APA
format.
(8)

Some sources are
not accurately documented in Help write my thesis – APA format.

(7)

None of the
sources are accurately documented in Help write my thesis – APA format.

(0-6)

10

Application
of theory, scholarly resources, and course concepts

Incorporates
concepts and theory from course material and scholarly resources competently
(18-20)

Applies
theory, scholarly resources, and course concepts

(16-17)

Incorporates
some theory, scholarly resources, and course concepts

(14-15)

Fails
to utilize scholarly resources, apply theory or course concepts

(0-13)

20

Earned Total:
Comments:

100%

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