Question 1

Many experts believe employment levels will
Answer

return to pre-recession levels within the next year.

not
return to pre-recession levels for many years.

continue to increase in relation to people’s individual
performances.

increase to more than pre-recession levels within the next
two years.

Question 2

_____ is the process of seeking employees who are currently
within the company to fill open positions.
Answer

Orientation

Probationary period

Internal
recruitment

On-the-job training

uestion 3

Investment in _____ is the largest investment for many firms.

Answer

accounts payable

cash equivalents

human resources

legal advice

Question 4

Research conducted by the U.S. Census Bureau points out that college
graduates’ earning power

Answer

decreases.

doubles.

triples.

is the same as a high school graduate.

Question 5

Many _____ have no expectation that employers will be loyal to them, and
they do not feel that they owe their companies strong loyalty in return.

Answer

older workers

women

younger workers

workers with disabilities

Question 6

The main way HR managers contribute to increasing the value of their firm is
by

Answer

finding ways to raise the value of their firm’s human capital.

consulting on legal issues with managers in other departments, so that the
firm avoids employee lawsuits.

engaging in effective collective bargaining with employees.

making sure that employees focus their effort toward implementing the firm’s
tactical plans.

Question 7

The Americans with Disabilities Act of 1990 requires firms to

Answer

make any accommodations necessary for disabled workers to perform a job they
are otherwise qualified to perform.

cover any healthcare costs that result from disabilities caused by
job-related activities.

make “reasonable” accommodations for disabled workers.

meet hiring quotas for workers with disabilities.

Question 8

_____ is the function focused on maximizing the effectiveness of the
workforce by recruiting world-class talent, promoting career development, and
determining workforce strategies to boost organizational effectiveness.

Answer

Human resource management

Collective bargaining

Management development

Performance management

Question 9

_____ are training programs thatmandate each beginner serve as an
assistant to a fully trained worker before gaining full credentials to work in
the field.

Answer

Job descriptions

Apprenticeships

Recruitment

Job analysis

Question 10

Employment expert James Challenger estimates that only about _____ of
candidates are thoroughly vetted by the companies considering hiring them.

Answer

25%

30%

45%

60%

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