Scenario/SummaryYou are the chief executive officer of Southside HMO, which serves 495,000 members throughout the eastern region of the United States. It has come to your attention that several members or patients who participate in your plan have filed a complaint that your HMO plan does not provide quality healthcare delivery. Several patients have been denied healthcare services to see specialists to whom they were referred by their primary care providers.Your Role/AssignmentThe board of directors has asked that you provide a 750-word report detailing your strategies and recommendations to investigate the complaints and to identify strategies to ensure that quality management initiatives are in place to make sure that quality healthcare services are provided to all members. The strategies and recommendations should be as specific as possible and include the resources needed for implementation. Your primary text and journal and website research must be used as a reference to support your analysis.KEY PLAYERS1. Dr. Waters – Primary CareI have been providing healthcare to patients at Sunnyside Hospital for 5 years, and the hospital recently started contracting in network with Southside HMO. Southside is denying referrals to specialists for medical treatment.2.Mrs. Brown – Patient Advocacy Group Representative Sunnyside HospitalI represent patients at Sunnyside Hospital, and more than 30 patients have informed me that Southside HMO is not complying with primary care provider referrals to see a specialist.3.Mr. Robins – CEO Southside HMOI have been the CEO of Southside HMO for 10 years, and I ensure that our organization is in compliance with all quality management initiatives.
Studying optimal fleet management and vessel routing for oil tankers in the Red Sea region using analytics and simulation modeling
The Red Sea region is a critical maritime passage connecting Europe, Asia, and Africa. It handles over **10% of global trade** and sees approximately **9 million barrels of oil** pass through it every day. Given its strategic importance, efficient fleet management and vessel routing are essential for ensuring uninterrupted oil supply to consumers worldwide. ## […]
