UCW OPMT 301: OPERATIONS MANAGEMENT
1 UCW OPMT 301: OPERATIONS MANAGEMENT CASE STUDY #1- Ice House Toys ❖ Introduction Robin Baker, the Managing Director of a small group of toy shops, suspected that he had a problem. His company, formed in 1962, consisted of five profitable shops and a catalogue sales (mail-order) business which, although profitable, had never been able […]
Date: August 19th, 2022